Government admits growing technical problems in Sri Lanka’s Fuel Pass QR system while urging citizens to reduce fuel use and think beyond personal needs during the national energy strain.
The problem of obtaining new QR codes under the national Fuel Pass system is worsening, prompting authorities to take urgent steps to stabilize the fuel issuance process.
The Director General of Government Information announced that necessary measures are being taken to streamline fuel distribution through the Fuel Pass QR code system. The main objective is to resolve the practical issues that have emerged and ensure that the public can obtain petrol and diesel without unnecessary obstacles.
According to officials, individuals who previously obtained a Fuel Pass QR code and are still using the same vehicle and registered mobile phone number can update their QR code without difficulty. The technical platform that enables this process is currently active.
However, the government acknowledges that complications have arisen during system updates, particularly affecting individuals whose vehicle ownership has changed, users who have changed their registered phone numbers, and owners of newly purchased vehicles.
Authorities state that these technical problems within the Fuel Pass registration system have been clearly identified. Steps are now being taken to resolve these issues as quickly as possible so that affected users can successfully enter the system and receive fuel allocations.
A special discussion is scheduled to take place this afternoon (15) to determine which sectors should be given priority when distributing the country’s limited fuel supply.
The Director General of Government Information further noted that final decisions regarding the maintenance of essential public services, fuel supply for agricultural activities, and allocations for other critical sectors will be announced within the day after these consultations.
Amid the ongoing fuel shortage situation, the Minister of Health and Mass Media, Dr. Nalinda Jayatissa, has made a special appeal to the public to manage fuel consumption responsibly and consider the needs of the entire country rather than focusing only on personal household requirements.
Speaking on the issue of fuel usage, the minister stressed that the government expects cooperation from all citizens during this challenging period of national energy management.
He further urged people to avoid consuming fuel unnecessarily simply because it is available in their homes, and instead to use petrol and diesel carefully with proper control and responsible management.
